Paul has worked in insurance for over 30 years, with the last 20 in the property sector.
He was the manager of Zurich Insurance in the West End dealing with a whole range of property clients including Land Securities, Threadneedle and Hermes.
As a Director and Founder of Arlington, his knowledge and relationships in insurer markets help to ensure that Arlington maintains its very positive profile, highly beneficial to strategic insurer negotiations.
Paul is a Chartered Insurance Broker.
Andy joined the Arlington team in 2017, bringing with him over 30 years of experience in the Insurance Industry.
Previously he has led teams of commercial underwriters in some of the UK’s largest insurers, and, he now makes sure that the Arlington team works to optimum operational practices.
Andy has a wide knowledge of the commercial insurance market, including Property, Liability, Motor, Professional Indemnity and Engineering. His background with underwriters means that Arlington maintains and enhances its strong insurer relationships, which in turn ensures Arlington receives the very best service.
Along with Paul, Nick is a Founder of Arlington and has 18 years’ property insurance experience, acting for some of Arlington’s largest clients including many overseas investors.
He has a wide knowledge of the commercial property market in the UK and Europe as well as experience in both construction and environmental broking.
In addition to his involvement in both client relations and insurer negotiations, Nick has responsibility for Arlington’s claims servicing strategy, liaising with insurers and loss adjusters to ensure the clients receive the widest possible claims benefits.
Nikki joined our team in 2009, bringing with her over 20 years property broking and underwriting insurance experience.
Previously she led a specialist property investor underwriting team with a major UK insurer, which encompassed a broad client base ranging from traditional ‘landed estate’ portfolios to multinational property funds.
In addition to her extensive involvement with client relations and insurer negotiations both in the UK and overseas, Nikki has responsibility for all technical aspects, including our European broker network, our company compliance and training.
Terry brings to Arlington a depth of insurance business management and leadership and is Chairman of the business. It was his vision and confidence to see an opportunity to create a bespoke specialist broking business initially in the Real Estate sector and latterly with Professional Indemnity.
Steve joined Arlington as a Director from Zurich Insurance, where he spent 29 years in a variety of leadership positions with its UK General Insurance business. He is an Associate of the Chartered Insurance Institute and a member of the Insurance Brokers Standards Committee within the British Insurance Brokers Association (BIBA).
Steve was responsible for developing Zurich’s Major Corporate Customer Proposition and latterly as Head of its Corporate Business segment. Most recently, he led sector specific strategies in Zurich’s European operations and led the focus on international cross border solutions.
Rachel joined the team in October 2013 as an apprentice providing valuable claims and general administration support to the team. She now assists the Directors with Arlington’s major clients in addition to handling her own book of business on which she is involved in the broking of renewals and mid-term adjustments as well as claims management for clients.
She has developed her knowledge of Engineering, High Net Worth and Legal Indemnity insurances. She has achieved the Chartered Insurance Institute (CII) Certificate in Insurance and is currently working towards the Diploma in Insurance.
Louis joined the team in March 2015 as an apprentice to assist in providing essential general administration and claims support to the team including the production of property schedules and other associated documentation for clients. Since then Louis has achieved a firm understanding of real estate, office, engineering and personal insurance and deals with his own book of business involving renewals, mid-term adjustments and claims management.
As part of his apprenticeship Louis has studied and obtained the Chartered Insurance Institute (CII) Certificate in Insurance and is now studying to achieve the Diploma in Insurance.
Tony joined Arlington in September 2016 from Zurich Insurance where he spent over 35 years as an underwriter and has a wide knowledge of the commercial insurance market including property, casualty, accident, construction and engineering.
For the last 10 years he was solely dealing with property owners underwriting and handled major portfolios and schemes both for new and existing business and in addition dealt with technical referrals and staff training and development.
His role at Arlington is to provide training and technical expertise, develop best practices and procedures, and to ensure that our real estate proposition is current and meets the needs of the customer.
Verena joined Arlington in April 2015. She has been in the insurance industry for over 25 years and has held both underwriting and broking roles in the UK, Australia, Hong Kong and Switzerland. The majority of Verena’s career has been in Professional Indemnity Insurance, Directors and Officers, Malpractice and related classes, where she has managed various schemes and binders, with an emphasis on construction professionals and accountants.
Prior to joining Arlington, Verena spent 2 years in a compliance role for a national broker. Her role at Arlington includes technical support, insurer and client development, compliance reviews and claims handling.
Anna joined Arlington in April 2016. She spent the previous 25 years at RSA Insurance working in a variety of sales and underwriting roles where she gained considerable experience in commercial insurance.
Over the last 12 years she has built specialist expertise in financial risks and professional indemnity insurance. Anna brings this knowledge to our team in Bristol, strengthening our specialism in this sector.
Ciaran joined the team in October 2018 as an apprentice and has since passed his Chartered Insurance Institute Insurance Legal and Regulatory exam and is now working towards his Cert CII qualification.
He assists the team in providing essential general administration and claims support to the team, including the production of property schedules and other associated documentation for clients.