We are looking for an experienced and enthusiastic Account
Executive with a passion for great customer service and teamwork to join the
established Arlington team at our offices based in the heart of London’s West
End.
We offer our employees the opportunity to work within a business that
values culture, diversity and teamwork along with a high standard of
professionalism. We actively endorse
personal development and support our staff with comprehensive internal training
and development programmes to facilitate career development.
As an Account Executive you will be responsible for
providing superior servicing of your own client portfolio, along with
supporting the Arlington Directors and working alongside your peers to
contribute towards the success and growth of the business.
We are looking for a hard-working and ambitious
individual who wants a career not just a job. You will need to be self-motivated, driven and
be able to communicate and engage with people at all levels as you will be in
regular contact and dialogue with Clients, Insurers and the Arlington team.
Along with being computer literate and customer
focused, the ideal candidate should be able to demonstrate a sound
understanding of the Real Estate insurer and broker markets and possess strong
technical knowledge of Real Estate policy wordings.
We are offering a full-time position with
a competitive salary and rewards.
Due to the current situation many
businesses have had to temporarily leave their premises unoccupied due to the
Covid-19 outbreak. Some have even become permanently vacant as the occupier has
gone with no intention of returning.
As a result of this we are
frequently being asked: –
“What action should we be
taking as the premises is temporarily closed?”
“What if the premises were
previously unoccupied before the COVID-19 situation?”
“What if the unoccupancy of
the premises is now permanent and not just a temporary measure?”
Most insurance companies have issued statements outlining their
position and have said that they are committed to treating customers fairly and so we would expect that
where businesses are making appropriate provisions to mitigate their unoccupied
risk as a result of Coronavirus, the temporary closure of the building should
not prejudice any claim made.
The specific details and requirements relating to unoccupancy conditions do vary between insurance companies, so the following is intended only as a general guide and if you want to know what applies to your policy and any particular insurer then please get in touch with your usual contact at Arlington.
“What action should we be
taking as the premises is temporarily closed?”
Insurers have said that full
cover will be maintained for a period. Some for 45 days, others for 60 and one
without a specific period. All insurers
do expect the Insured (or whoever is responsible) to take the appropriate actions
and provisions (in compliance with existing government guidance and social
distancing requirements) to mitigate the risk and have issued guidance as to
what they expect.
In summary this consists of but is not limited
to: –
Waste: Remove all external waste, pallets and empty
skips ahead of closing.
Waste bins: Empty all waste bins and relocate to a secure
area, ideally at least 10 metres from the building. If this is not possible and
bins and skips are within 10m, these should have lockable lids.
Fire Systems: Ensure that any fire and/or sprinkler systems are
fully operational
Fire Doors: Carry out a check to ensure that internal fire
doors are closed
Building Utilities: Shutdown any
non-essential electrical devices and building utilities
Inspections: Arrange for a weekly inspection of the building
both internally and externally.
Physical Security: Carry out a check
to ensure physical security measures are in place e.g. fences are in good
repair, windows are locked, shutters are in place, gates are locked.
Intruder Alarm: Make sure your
intruder alarm is set and that the remote signalling is in place. Ensure
sufficient numbers of keyholders are available to respond to an alarm
activation within 20 minutes.
Maintenance: essential maintenance should continue with any
remedial measures completed. Premises that have Building Management Systems
(BMS) with remote alerts should continue to be responded to.
Hot Works: No Hot Works should currently be permitted.
“What if the premises were
previously unoccupied before the COVID-19 situation?”
Where a premises was previously unoccupied, then
the specific requirements and cover, that was agreed with your insurer will continue
to apply, although as with the above, they recognise the challenges and require
that these are complied with as closely as is permitted during this time. In
the event of specific concerns or difficulties regarding compliance, then
please notify us so that the issues can be considered by Insurers.
Please also notify us as soon as practicable of
any circumstances where existing security provisions (e.g. manned guarding) that
were stipulated by insurers are downgraded or removed due to changes in
government guidance and / or the ability of clients or their suppliers to
maintain support.
“What if the unoccupancy of
the premises is now permanent and not just a temporary measure?”
When a premise that was
previously occupied has now become permanently unoccupied, whether due the
Coronavirus or not, you need to let us know this. We will then notify your
insurer and arrange cover and advise them of the risk management actions that you
have or intend to put in place to protect the premises.
